Special Report: Patient Collection Best- Practices

As the insurance industry continues the trend toward greater patient financial responsibility in the form of higher premiums, co-pays and deductibles, self-pay patients are an increasingly important source of revenue for hospitals.

The bad news: Collecting payments from patients is, in many ways, more challenging than submitting a claim form to a payer. The good news: Attention to detail and good customer service can go a long way toward plugging self-pay patient revenue leaks.


To read more about the challenges collections departments face, and best- practices for educating patients, download the complete report today.

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