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Doctors still mystified by what patients owe

These days, there's lots of talk about how real-time claims adjudication--or even claims estimates--will help doctors determine, on the spots, how much patients owe above and beyond their co-pay. In... Read more...

Trend: Hospitals requiring upfront cash payments before treatment

Of late, a growing number of hospitals have been insisting on cash payments before they offer high-ticket services to non-emergency patients if they're not sure they'll get paid. While such... Read more...

'Facilities fees' for doctor visits startle patients

Healthcare billing is complex enough without throwing another factor into the mix. Increasingly, however, it seems that consumers are being caught off guard by a new bill--a "facility fee"... Read more...

NC system gets flack for collecting charges upfront

The UNC Health Care System has had a charitable mission since its founding in 1947. Owned by the state of North Carolina, it gets about 5 percent of its operating budget from the state, support that... Read more...