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HFMA ANI 2009: Case study - Adventist Health implements self-service payments

Increasingly, hospitals are under pressure to recover as much as possible from self-pay patients and collect co-pays and deductibles on the spot. One way to do this is to make it easy for patients to... Read more...

SPOTLIGHT: Analyst: Personal Health Records to change collections

Today, backed by giants like Google and Microsoft, "personal health records" are finding a place in the spotlight. PHRs--web-based health records maintained by patients--are being touted as a means... Read more...

Should customers have online access to their PHRs?

Should customers be allowed to access their Personal Health Records (PHRs) online? This insideARM.com article delves into the positives and the negatives of companies like Google and Microsoft... Read more...